Level 4 NVQ Spectator Safety

We offer an unrivalled NVQ experience with the expertise and guidance of one of the industry greats, Mr Graham Kett. His brings about a wealth of knowledge that has seen our engagement of various stadia and events across the country grow considerably over the last few years.

The NVQ Level 4 Diploma in Spectator Safety Management aims to assess the competence of stadium managers, safety officers and deputy safety officers. Candidates would be expected to demonstrate ability in planning for, and ensuring the safety of people at an event, managing resources, and developing and implementing policies. The qualification fulfils the requirements for safety officers set out by the government in the Green Guide (https://sgsa.org.uk/document/greenguide/). The qualification provides learners with the knowledge and understanding required for spectator safety management and includes the following units either as mandatory or optional:

Mandatory Units 

• Plan for the safety of people at spectator events
• Manage the safety and security of people at spectator events
• Develop, implement and review policies and procedures for safety and security at spectator events
• Manage information for action and decision making for spectator events
• Manage resources for safety and security at spectator events
• Manage risks in crowded places
• Manage initial response to significant or major incidents and plan for resilience
• Work with others to improve customer services

Options Units (3 Units chosen from the list below)

• Monitor and solve customer service problems
• Recruit, select and retain people
• Support individuals’ learning and development
• Identify and evaluate opportunities for innovation and improvement
• Allocate and monitor the progress and quality of work in area of responsibility
• Develop knowledge, skills and competence
• Manage projects
• Develop and sustain productive working relationships with colleagues and stakeholders

Eligibility

• Without evidence of formal qualifications, candidates must demonstrate adequate prior understanding, knowledge and experience to ensure they have the potential to gain the qualification.
• Candidates need to be in a relevant and suitable job role to complete the qualification 
• Have attended an ACT Strategic Session (https://sgsa.org.uk/training-events-advice/training-courses/act-strategic-sessions/) 
• 21 years of age +

Delivery

This qualification is completed through portfolio of evidence acquired whilst working supported by an assessor.

The NVQ is a learner-led qualification that doesn’t involve any classroom learning. We do offer additional classroom learning for those that are interested. 

There are 2 components to the NVQ:

Understanding & Knowledge: we have to confirm that you already have the knowledge to satisfy the criteria of the NVQ. We do this by using question banks, professional discussion and witness testimonies. 

Performance: we then prove you are able to use the knowledge effectively by undertaking observations, looking for product evidence (these would be day-to-day tasks that you already do, which satisfy the criteria). 

All of evidence is ‘mapped’ or reference to the specification set out by the awarding body and supported and guided by the assessor. It is the assessor’s job to ultimately assess you and to ensure that the knowledge and performance you undertake meets the requirements. 

Once this is done, the portfolio is submitted to an Internal Quality Auditor to validate that the evidence and NVQ has been completed correctly.  

At this point, we apply to the awarding body for certification. They may or may not request to see the portfolio. If they do, an External Quality Audit is done on the portfolio.

The length of time to complete the NVQ is very much dependant on how much time you put into it. If you work with the assessor and are able to provide the product evidence and meet for the observations, then a suggest time of 9-18 months would see you to completion/achievement. 

Additional classroom learning. This would happen remotely using Zoom or Team and led by Graham Kett on a 1:1 basis. This would happen at times that are convenient to both of you. The cost for this is in addition to the tat of the NVQ. As discussed, this isn’t to aid completion of the NVQ, but rather is to provide a foundation to support the knowledge and performance. 

Please note we limit the maximum duration for the NVQ to 24 months.

Costs

NVQ: £2,000 + VAT

Additional 1:1 Learning: £500 + VAT

Process

• Arrange profiling call with the assessor (This is to determine eligibility and suitability)
• If profiling call is passed, then we would raise invoice
• We would issue enrolment forms
• Enrol you onto our ePortfolio 
• Start your NVQ

Some of our customers